Service Technician
Service Technician
Location: Laurel, Delaware
Job Type: Full-Time
About Us
Northeast Agri Systems is a leading provider of poultry and swine equipment and housing solutions, ranging from retrofitting existing operations to delivering complete turnkey systems. Our commitment to quality, efficiency, and customer satisfaction has made us a trusted name in the industry.
Job Description
We are seeking a full-time Service Technician to join our team, responsible for the maintenance and repair of agricultural systems used in poultry, hog, and egg production. This role requires a valid driver's license, strong mechanical aptitude, and excellent customer service skills. Local travel is necessary, and we offer a competitive wage and benefits package, including health insurance, PTO, and 401(k). There is potential for advancement to a supervisory role.
Key Responsibilities:
- • Receive service requests from the supervisor, gather necessary parts, and travel to the customer's location in a company vehicle.
- • Install, repair, or service equipment as specified in the service request.
- • Identify and communicate the need for additional parts if not in stock.
- • Provide exceptional customer service by addressing concerns and ensuring customer satisfaction; escalate issues when necessary.
- • Maintain cleanliness and organization of the company-provided service truck.
- • Assist with warehouse duties or other tasks as assigned by the supervisor.
- • Participate in the annual inventory process.
Qualifications:
- • Clean criminal record.
- • Valid PA driver's license.
- • Availability to be on call at least one weekend per month.
- • Ability to follow bio-hazard safety protocols.
- • Proficient with basic hand tools.
- • Basic understanding of 110 and 220 electrical systems.
- • General construction knowledge is a plus.
Benefits:
- • Competitive salary
- • Health insurance
- • Paid Time Off (PTO)
- • 401(k) plan
- • Growth opportunities within the company
1
Project prep
One of our specialized salespeople will set up a phone call to discuss permits, necessary contracts, quotes, and the project timeline.
2
Build & installation
When everything is prepared and excavated, we will begin to build your facility.
3
Continual support
After your project is complete, our team will always be available for any parts and service needs.